ANALISA KEBUTUHAN SISTEM INFORMASI DALAM MENDUKUNG SMART CITY DAN KEBERLANJUTAN PENGGUNAANNYA DI KABUPATEN SITUBONDO
Abstract
The concept of digitalization for public services is becoming a service trend aimed at optimizing public service performance to be more effective and efficient. The emergence of various types of applications developed and implemented for the public is expected to provide significant benefits commensurate with the investment value. The urgency of this research lies in the need to analyze the utilization of the information system developed by the local government for the community in order to measure its success rate and sustainability. The results of this research are expected to serve as a recommendation for the Situbondo District government in prioritizing the provision of information systems that are appropriate and suitable for the needs of the community, making investment in their provision efficient and effective. This research uses the AHP weighting method to identify conditions within the application based on pre-application conditions, conditions during application implementation, and expectations for the application that has been developed for the future
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References
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Anshor, Z., & Priharsari, D. (2021). Evaluasi Tata Kelola Teknologi Informasi menggunakan Kerangka Kerja COBIT 5 Fokus Proses EDM04, APO07, dan DSS01 (Studi Kasus: Dinas Komunikasi Informatika dan Persandian Kabupaten Situbondo) (Vol. 5). Retrieved from http://j-ptiik.ub.ac.id
Arissaputra, R., Budiarti, S., Usman, E., Ardian, D., & Widiarti, D. (2022). SISTEM PENGENDALIAN FUNGSI-FUNGSI MANAJEMEN. (M. Andi W, Ed.). Intelektual Manifes Media.
Bhattacherjee, A. (2001). Understanding Information Systems Continuance: An Expectation-Confirmation Model. MIS Quarterly, 25(3), 351–370. https://doi.org/https://doi.org/10.2307/3250921
Caputo, F., Magliocca, P., Canestrino, R., & Rescigno, E. (2023). Rethinking the Role of Technology for Citizens’ Engagement and Sustainable Development in Smart Cities. Sustainability (Switzerland), 15(13). https://doi.org/10.3390/su151310400
DeLone, W. H., & McLean, E. R. (1992). Information Systems Success: The Quest For The Dependent Variable. Information Systems Research, 3(1), 60–95. https://doi.org/10.1287/isre.3.1.60
Delone, W. H., & Mclean, E. R. (2003). The DeLone and McLean Model of Information Systems Success: A Ten-Year Update. Journal of Mantif(Emeiil Lutbrrntilioii Swieni.i/S, 19(4), 9–30.
Dwi Herlambang, A., Chandra Saputra, M., & Fadhlurrahman, R. (2019). PERENCANAAN E-GOVERNMENT DI PEMERINTAHAN KOTA BATU, 6(6). https://doi.org/10.25126/jtiik.201961322
Gu, Q., Sing, M. C. P., Jefferies, M., & Kanjanabootra, S. (2025). Bridging The Gap Between Smart Cities and Sustainability: Current Practices and Future Trends. Cities, 159. https://doi.org/10.1016/j.cities.2025.105799
Kandpal, V. (2018). A Case Study on Smart City Projects in India: An Analysis of Nagpur, Allahabad and Dehradun. In The Web Conference 2018 - Companion of the World Wide Web Conference, WWW 2018 (pp. 935–941). Association for Computing Machinery, Inc. https://doi.org/10.1145/3184558.3191522
Kankaala, K., Vehiläinen, M., Matilainen, P., & Välimäki, P. (2018). Smart City Actions To Support Sustainable City Development. TECHNE, SpecialSeries1, 108–114. https://doi.org/10.13128/Techne-23569
Laudon, K. C., & Laudon, J. P. (2014). Manajemen Information System: Managing the Digital Firm. New Jersey: Prentice Hall.
Liu, D., & Qi, X. (2021). Smart governance:The era requirements and realization path of the modernization of the basic government governance ability. In Procedia Computer Science (Vol. 199, pp. 674–680). Elsevier B.V. https://doi.org/10.1016/j.procs.2022.01.083
Muflihah, Y., & Susanto, T. D. (2017). Faktor yang Mempengaruhi Warga dan Pemerintah dalam Adopsi E-Government: Sebuah Ulasan Sistematis. Jurnal Teknologi Informasi Dan Ilmu Komputer, 4(4), 304–310. https://doi.org/10.25126/jtiik.201744366
Novi Husdinariyanto. (2021). Situbondo raih penghargaan “Smart City” kategori dimensi “Smart Society” dari Kementerian Kominfo.
Nurrahman, A., Santoso, E. B., Zulfahmi, K., & Guntoro, D. (2022). EFEKTIVITAS APLIKASI SIPINTER DALAM MENINGKATKAN PELAYANAN PERIZINAN DI DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KABUPATEN SITUBONDO PROVINSI JAWA TIMUR. Jurnal Ilmiah Wahana Bhakti Praja, 12(1), 86–101. https://doi.org/10.33701/jiwbp.v12i1.2660
Parappallil Mathew, B., & Bangwal, D. (2024). People Centric Governance Model For Smart Cities Development: A Systematic Review, Thematic Analysis, and Findings. Research in Globalization, 9. https://doi.org/10.1016/j.resglo.2024.100237
Parasuraman, A. ;, Zeithaml, V. A. ;, & Berry, L. L. (1988). Servqual: A Multiple-Item Scale For Measuring Consumer Perceptions of Service Quality. Journal of Retailing; Spring, 64, 12–40.
Toli, A. M., & Murtagh, N. (2020, June 2). The Concept of Sustainability in Smart City Definitions. Frontiers in Built Environment. Frontiers Media S.A. https://doi.org/10.3389/fbuil.2020.00077
Trindade, E. P., Hinnig, M. P. F., da Costa, E. M., Marques, J. S., Bastos, R. C., & Yigitcanlar, T. (2017). Sustainable Development Of Smart Cities: A Systematic Review Of The Literature. Journal of Open Innovation: Technology, Market, and Complexity, 3(3). https://doi.org/10.1186/s40852-017-0063-2
Umam, F. K., Ramdani, F., & Wijoyo, S. H. (2021). Analisis Perbandingan Tiga Metode Evaluasi Usability Dalam Mencari Permasalahan Usability (Studi Kasus: Aplikasi Situbondo Tera’) (Vol. 5). Retrieved from http://j-ptiik.ub.ac.id
Zhang, Y., & Gao, J. (2025). Research on smart city construction in the context of public culture. Telematics and Informatics Reports, 17. https://doi.org/10.1016/j.teler.2025.100187
Published
2025-12-31
How to Cite
SUDIRO, Dian Widiarti.
ANALISA KEBUTUHAN SISTEM INFORMASI DALAM MENDUKUNG SMART CITY DAN KEBERLANJUTAN PENGGUNAANNYA DI KABUPATEN SITUBONDO.
CERMIN: Jurnal Penelitian, [S.l.], v. 9, n. 2, p. 652-667, dec. 2025.
ISSN 2615-3238.
Available at: <https://unars.ac.id/ojs/index.php/cermin_unars/article/view/7752>. Date accessed: 28 jan. 2026.
doi: https://doi.org/10.36841/cermin_unars.v9i2.7752.
Section
Articles
