MODEL ANTRIAN PENGURUSAN SURAT KETERANGAN JASMANI, ROHANI, DAN NAPZA DI RSUD dr. ABDOER RAHEM SITUBONDO MENGGUNAKAN PETRI NET DAN ALJABAR MAX-PLUS

Desi Indriyani; Santoso Santoso; Lisma Dian Kartika Sari; Fatmawati Sri Wahyuni

doi:10.36841/cermin_unars.v9i1.6891

Desi Indriyani Universitas Abdurachman Saleh Situbondo
Santoso Santoso Universitas Abdurachman Saleh Situbondo
Lisma Dian Kartika Sari STKIP PGRI Situbondo
Fatmawati Sri Wahyuni Universitas Abdurachman Saleh Situbondo

DOI: https://doi.org/10.36841/cermin_unars.v9i1.6891

Abstract

Healthcare service queues are one of the most common discrete event problems encountered in hospitals, including the service for obtaining the Physical, Mental, and Drug-Free Health Certificate at RSUD dr. Abdoer Rahem Situbondo. This study aims to model the queuing system for that service using the Petri Net and Max-Plus Algebra approaches in order to estimate optimal service time. The secondary data used in this research is the service process flow of Session 1 at 08:00 AM, obtained from the official website of RSUD dr. Abdoer Rahem Situbondo. The methods employed include literature review, Petri Net modeling, Max-Plus Algebra formulation, and simulation using PIPE 4.3.0 software. The results show that the Petri Net model successfully represents the service sequence systematically, and the Max-Plus Algebra model can estimate the service time accurately. If a patient arrives at 08:00 AM, the estimated total time required to complete the entire process is 195 minutes or 3 hours and 15 minutes, indicating that the patient will complete the process at 11:15 AM. The findings of this research can serve as a reference for improving administrative service efficiency in hospitals, particularly in processing the Physical, Mental, and Drug-Free Health Certificate at RSUD dr. Abdoer Rahem Situbondo.

Downloads

Download data is not yet available.

References

Ekoanindiyo, Firman Ardiyansyah. (2011). Pemodelan Sistem Antrian dengan Menggunakan Simulasi. Jurnal Dinamika Teknik, V(1), 72-85.
Hardiyanti, S., Yuniwati, I., dan Yustita, A.D. (2017). Bentuk Petri Net dan Model Aljabar Max Plus pada Sistem Antrian Pelayanan Pasien Rawat jalan Rumah Sakit Al Huda genteng, BAnyuwangi. Jurnal UJMC, 3(2), 1-8.
Indriyani, Desi, Santoso Santoso, dan Dinda Mulyasari. (2023). Model Aljabar Max-Plus dan Petri Net pada Pendaftaran Mahasiswa Baru Reguler Universitas Abdurachman Saleh Situbondo. CERMIN: Jurnal Penelitian 7(1), 341–55. doi:10.36841/cermin_unars.v7i1.3439.
Pertiwi, R.I. (2016). Verifikasi Formal Petri Net dengan Counter pada Sistem Inventori. Tesis, Fakultas MIPA: Institut Teknologi Sepuluh Nopember.
Pertiwi, R.I., dan Khasanah, F. (2019). Aplikasi Petri Net pada Sistem Pelayanan IGD RSUD Dr. Saiful Anwar Malang. Jurnal Science Tech, 5(1), 1-5.
Pertiwi, R.I., dan M. Tridiana L., (2020). Model Petri Net dari Antrian Klinik Kecantikan serta Aplikasinya pada Aljabar MaxPlus. Mathematics & Aplication Journal, 2(1), 34-40. doi https://doi.org/10.15548/map.v2i1.1637
Situbondo, Dinas Kominfo dan Persandian Kabupaten. (2017). Rumah Sakit dr. Abdoer Rahem | Sejarah.” https://rsar.situbondokab.go.id/halaman/sejarah.
Subiono. (2015). Aljabar Min-Max Plus dan Terapannya. Buku Ajar Mata Kuliah Pilihan Pasca Sarjana Matematika. 1-165.
Suryadhi, Putu Ayu Rhamani, dan Nichson Jp Manurung. (2009). Model Antrian pada Pelayanan Kesehatan di Rumah Sakit. Jurnal Teknologi Elektro, 8(2), 86-93.
Turek, M. (2011). Solving Selected Traffic Problems in The Max-Plus Algebra, Journal of Information, Control and Management Systems, 9(1), 71-77.